1. Introduction
These Terms and Conditions (“Terms”) govern the use of the THUNDERDOME – TRAVEL AGENCY (UNITED KINGDOM) website (the “Website”) and the provision of travel-related services by THUNDERDOME – TRAVEL AGENCY (UNITED KINGDOM) (“we,” “us,” or “our”).
2. Scope of Services
We provide travel-related services, including but not limited to:
- Booking flights, hotels, and other travel arrangements
- Providing travel advice and recommendations
- Offering travel insurance and other travel-related products
3. Booking and Payment
3.1 Bookings: A booking is considered confirmed when we receive payment in full and issue a confirmation invoice.
3.2 Payment: Payment must be made in full at the time of booking, unless otherwise agreed in writing.
3.3 Cancellation Fees: If you cancel a booking, we reserve the right to charge cancellation fees, which will be notified to you at the time of booking.
4. Travel Documents
4.1 It is your responsibility to ensure that you have all necessary travel documents, including but not limited to:
- A valid passport
- Visas (where required)
- Vaccinations (where required)
- Travel insurance
4.2 We will not be liable for any consequences arising from your failure to obtain necessary travel documents.
5. Travel Arrangements
5.1 We act as an agent for travel suppliers, including but not limited to airlines, hotels, and tour operators.
5.2 Travel arrangements are subject to the terms and conditions of the travel supplier, which will be notified to you at the time of booking.
6. Liability
6.1 We shall not be liable for any loss, damage, or injury arising from:
- Any act or omission of a travel supplier
- Any unforeseen event or circumstance beyond our control
- Your failure to comply with these Terms
6.2 In any event, our liability shall be limited to the amount paid for the travel arrangements.
7. Changes and Cancellations
7.1 We reserve the right to make changes to travel arrangements, including but not limited to:
- Flight schedules
- Accommodation
- Itinerary changes
7.2 If we make a significant change to your travel arrangements, you may be entitled to a refund or compensation.
8. Complaints
8.1 If you have a complaint about our services, please contact us in writing.
8.2 We will investigate and respond to your complaint within a reasonable timeframe.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms will be resolved through the courts of England and Wales.
10. Entire Agreement
These Terms constitute the entire agreement between you and us, and supersede all prior agreements, understandings, and negotiations.
11. Amendments
We reserve the right to amend these Terms at any time, without notice. The amended Terms will take effect from the date of posting on our Website.
12. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
THUNDERDOME – TRAVEL AGENCY (UNITED KINGDOM)
[email protected]
By using our Website or booking travel arrangements with us, you acknowledge that you have read, understood, and agree to be bound by these Terms.