At THUNDERDOME – TRAVEL AGENCY (UNITED KINGDOM), we are committed to protecting the privacy and security of our customers’ personal data. This Privacy Policy explains how we collect, use, and disclose personal data, and outlines the steps we take to ensure its confidentiality, integrity, and availability.
1. Introduction
THUNDERDOME – TRAVEL AGENCY (UNITED KINGDOM) (“we,” “us,” or “our”) is a travel agency based in the United Kingdom. We operate the website [insert website URL] (the “Website”) and provide travel-related services to our customers. This Privacy Policy applies to all personal data collected, used, and disclosed by us in the course of our business.
2. Collection of Personal Data
We collect personal data from our customers, including:
- Contact information (e.g., name, email address, telephone number, address)
- Travel preferences and requirements (e.g., destination, travel dates, accommodation type)
- Payment information (e.g., credit card details, bank account information)
- Identity documents (e.g., passport, driver’s license)
- Health and medical information (where necessary for travel arrangements)
We collect personal data through various means, including:
- When you book a trip or make an inquiry through our Website or by phone
- When you complete a customer survey or provide feedback
- When you interact with us on social media
- When you provide personal data to our travel consultants or partners
3. Use of Personal Data
We use personal data for the following purposes:
- To provide travel-related services and make travel arrangements
- To process payments and manage bookings
- To respond to customer inquiries and provide customer support
- To send marketing communications and promotional offers (with your consent)
- To improve our services and Website
- To comply with legal and regulatory requirements
4. Disclosure of Personal Data
We disclose personal data to the following parties:
- Travel suppliers (e.g., airlines, hotels, tour operators) to facilitate travel arrangements
- Payment processors to process payments
- Our partners and affiliates to provide joint services or promotions
- Law enforcement agencies or regulatory bodies, where required by law
5. Data Protection
We take the security and confidentiality of personal data seriously. We implement appropriate technical and organizational measures to protect personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
- Encryption of personal data in transit and at rest
- Secure servers and databases
- Access controls and authentication procedures
- Regular security testing and vulnerability assessments
6. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. We will erase personal data when it is no longer necessary or upon request.
7. Rights of Data Subjects
You have the following rights regarding your personal data:
- Right of access: to request a copy of your personal data
- Right to rectification: to correct inaccurate or incomplete personal data
- Right to erasure: to request deletion of your personal data
- Right to restriction of processing: to request suspension of personal data processing
- Right to data portability: to request transfer of your personal data to another controller
- Right to object: to object to the processing of your personal data
To exercise these rights, please contact us at [email protected].
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our Website and will take effect from the date of posting.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of personal data, please contact us at:
THUNDERDOME – TRAVEL AGENCY (UNITED KINGDOM)
[email protected]
10. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of England and Wales. Any disputes arising from this Privacy Policy will be resolved through the courts of England and Wales.
By using our Website or providing personal data to us, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.